Terms and Conditions

Terms and conditions electronic commerce web

KARLA NATALIA CORTÉS OVALLE offers you an online shopping service that will allow you to buy everything from furniture, decorative items, sound devices to lighting.

Next, we invite you to review the general conditions of sale that regulate the purchase of THE CRAZY FIFTIES products through the website. www.thecrazyfifties.es

In this sense, the use of this Website constitutes, to the extent applicable, your acceptance of these general conditions of sale. However, if you have any questions about them, you can contact (customer service contact).

TERMS OF SALE

OUR DATA

The following conditions regulate the sale of the products presented on this Website by the company:

KARLA NATALIA CORTÉS OVALLE

Y4725143Z

Partida Solaes 480, 13 – 12580 Benicarló

CONTRACT

Service availability

By placing an order on the Website, you guarantee that you are over 18 years of age. The products offered are distributed throughout the national territory and in all member states of the European Union.

You can purchase from the country you prefer, but we will only be able to ship your order to addresses located in the chosen country. When changing countries, shipping methods, delivery points and other conditions of sale will be updated.

In accordance with Art. 40 of Law 47/2002 reforming Law 7/1996 on Retail Trade Regulation of January 15, and Law 34/2002 of July 11 on information society services and commerce electronically, before placing the order, the Buyer has the right to inform himself on the Site of the essential characteristics of the products he wishes to order.

Product information

The items offered on the Website are furniture, decoration accessories, audio and lighting items and meet the same quality and guarantee requirements as the products offered for sale in physical stores. The professional furniture manufactured for professional use has ISO 9002, endorsed by the FIRA Test (against fire) and approved by the CE.

You acknowledge our full ownership in relation to each and every one of the intellectual property rights over the products, materials or content that appear on the Website.

Each product is accompanied by the following data:

Article name
Image/s of the article
Product Popularity
Estimated Shipping Time
Finishing Options
Description of the article
Composition:
Measures:
Retail Price without VAT in Euros

The photographs, graphics and descriptions of the Products for sale do not have a contractual nature, being only illustrative and do not engage the responsibility of the seller, who does everything possible to guarantee that the colors shown by the products in the photos displayed on the website are faithful to the original products, variations may occur due, above all, to the technical limitations of the color possibilities of a computer equipment.

Special offers, promotions or discounts will be valid until the indicated date or while stocks last.

Likewise, THE CRAZY FIFTIES makes the necessary efforts to ensure that the information contained on the Website is complete, truthful and correct. If there is an error in any information, THE CRAZY FIFTIES will proceed to correct it.

Purchase procedure

The items you wish to purchase must be selected and added to the quote by clicking on the “ADD” icon.
The Cart will contain the reference of the selected item, (your name, size, chosen color, price in Euros and the breakdown of taxes)
The expressed price does not include transportation, whose rates will vary depending on the volume of the order and destination. At the end of the cart you must click “Request shipping quote!” and we will receive an email with your request, we will verify the stock of the product and we will calculate the shipping costs and you will receive a notification via e-mail.
To make the purchase, the customer's personal data will be required, which will be incorporated into our database in order to be able to process the order and, where appropriate, facilitate the making of new purchases through the Website. The personal data provided by clients will be processed in accordance with the provisions of our Privacy Policy. The client will be able to access, at any time, the personal data provided and the information on the orders placed. THE CRAZY FIFTIES reminds customers that personal data must be indicated exactly to avoid confusion or incidents in the shipping of the purchased item(s). In addition, the client, if expressly requested by him, will receive by email and/or SMS personalized commercial communications adapted to his profile.
Before placing the order, the customer will receive via email an email with a summary of the order identifying the product(s) added to the shopping bag, its total price (transport and taxes included) with each of the items broken down and the order shipping data, so that the customer can confirm it by clicking on the button with the expression 'Confirm payment' to choose between payment through a POS, direct bank transfer or payment through from Paypal (the latter will include the commissions charged by the service) If before confirming the payment you detect an error in your order, you can modify any details of it by clicking on the 'Edit' or 'Delete' button. If you detect an error in your order once the payment process has been completed, please contact COMPANY CUSTOMER SERVICE.
Receipt of the aforementioned order acknowledgment does not mean acceptance of the order by THE CRAZY FIFTIES. The customer's order constitutes an offer to THE CRAZY FIFTIES to purchase the product(s). All orders are subject to acceptance by THE CRAZY FIFTIES. THE CRAZY FIFTIES is not obligated to accept the order and may, at its discretion, deny acceptance. The customer, however, acknowledges that by clicking on the “Confirm payment” button, he or she acquires the obligation to pay for the product(s) when accepting the order. In this sense, when THE CRAZY FIFTIES accepts the order, it will notify the customer through a new email confirming that the order has been sent or, where applicable, that it is available for collection (the “Confirmation”). The THE CRAZY FIFTIES contract between the customer and THE CRAZY FIFTIES in relation to the product(s) ordered will be deemed perfected when THE CRAZY FIFTIES sends the customer its Confirmation. The Contract will only deal with the product(s) that have been accredited in the Confirmation. THE CRAZY FIFTIES will not be obliged to supply any product(s) that has not been confirmed.

Product Availability

All orders are subject to product availability. If at the time of issuing the order, THE CRAZY FIFTIES detects a lack of stock in its warehouses of any of the products included in it, THE CRAZY FIFTIES will try to locate the product by other means that may be within its reach. If it is not possible to have such availability, the client will be notified immediately. In addition, the amount of the item charged and not sent will be paid to the customer in the following days, by the same payment method used in the purchase.

Right to not accept an order

THE CRAZY FIFTIES may cancel any Confirmed order or not accept an order placed for the following reasons:

In the event of a technical error and/or a typographical error in the prices or in the rest of the product data contained on the Website when the order was placed.
Due to lack of availability (stock)
When security systems indicate that the order may be fraudulent.
When there are reasons that indicate that the client is a minor.
When THE CRAZY FIFTIES has not been able to deliver the order to the address provided by the customer.
When there is a computer attack, virus or any event that is beyond the reasonable control (force majeure) of THE CRAZY FIFTIES.

In such cases, THE CRAZY FIFTIES will fully refund the amounts that have been paid in accordance with the provisions of these conditions.

PRICE AND PAYMENT

Payment and currency

Prices on this Website are shown in Euros. The customer can buy from the country they prefer. If during the purchase procedure the customer changes the delivery address and is

Once the destination country has been modified, the prices and availability of items shown in the final order summary must be updated in the same way as the quote.

Product prices may change at any time but possible changes will not affect orders in which THE CRAZY FIFTIES has sent the customer confirmation.

Value Added Tax

All product prices listed on this Website do not include VAT. For deliveries made in the Canary Islands, Ceuta and Melilla, the corresponding taxes and excise duties will be applicable in accordance with the regulations in force in each of these territories.

Invoicing

The client gives his express consent to issue the invoice in electronic format. If the client wishes to receive an invoice in paper format, they can request it at any time by contacting the email info@thecrazyfifties.es.

Payment Methods

THE CRAZY FIFTIES will only accept payments made through credit or debit card, Paypal or bank transfer.

Payment by credit or debit card

THE CRAZY FIFTIES accepts payment for purchases made through the Website with the following credit or debit cards: Visa and Mastercard for orders within Spain (except the Canary Islands)

If the payment method chosen by the client is a credit or debit card, the charge will be made online, that is, in real time, through the payment gateway of the corresponding financial institution, once it has been verified. that the data communicated are correct.

Payment with PayPal / PayPal Expres

THE CRAZY FIFTIES agrees to process payment through the Paypal system. When sending the quote request you must ask us to enable this form of payment, the commissions will be reflected in the order and will be broken down in it.

Payment by bank transfer

All expenses derived from making payment by transfer will be borne by the client. For payments to be made by transfer, clients will be provided with the account number to which they must make the deposit. For reference, the customer must indicate his order number and full name. The customer will have a period of three (3) business days from the date they placed their order to make payment. The order will not be considered accepted until it is confirmed that the payment has been received. If after the indicated period THE CRAZY FIFTIES has not received the corresponding amount, the order will be cancelled.

Payment security

With the aim of providing maximum security to the payment system, THE CRAZY FIFTIES uses secure payment systems from leading financial institutions in electronic commerce. In this sense, confidential payment data is transmitted directly and in encrypted form (SSL) to the corresponding financial institution. For payment with Visa and Mastercard cards, THE CRAZY FIFTIES only accepts CES (Secure Electronic Commerce) transactions including, if applicable, the international 3D Secure protocol distinguished by the Verified by Visa, MasterCard SecureCode badges. Secure Electronic Commerce is an initiative whose basic principle is to guarantee security in Internet transactions.

When making the payment through the secure payment gateway, the system will automatically verify that the credit card is activated for Secure Electronic Commerce. Next, you will connect with the issuing bank, which will request that you authorize the operation using a personal authentication code. The operation will only be carried out if the bank issuing the credit card confirms the authentication code. Otherwise, the transaction will be rejected.

As a complementary measure to the 'Secure Payment' system and with the aim of collaborating in the prevention of fraud through the Internet, THE CRAZY FIFTIES reserves the right to verify the personal data provided by the client as well as adopt the measures it deems appropriate. (including cancellation of the order) so that the purchased merchandise is delivered in accordance with the data contained in the order.

DELIVERY

The risk of the products will be borne by the customer from the moment of delivery. The shipment of the products purchased through the Website will be carried out through a courier company and will be delivered within a period indicated on the Website according to the shipping method selected and, in any case, within a maximum period of thirty (30) calendar days from the date of receipt of the Confirmation.

All shipments will have a cost that must be calculated individually in each quote request, to guarantee the integrity of the product(s).

To avoid delivery incidents (wrong addresses, inability to find someone at home, etc.), it is essential to correctly complete the corresponding form.

Order tracking can be done through the link of the courier or transport company (in the case of shipments on pallets) where it will be indicated, at all times, where the product(s) are located until final receipt. . This link will be sent as soon as the order has been placed and loaded. The transportation price is calculated based on the volume and destination of the purchased products.

The exact price of transport will be calculated as soon as we receive the quote request email and when we have responded, it will then appear broken down on the page that summarizes the purchase before the customer confirms the order by clicking on the 'Confirm payment' button and before entering payment details.

It will not be possible to send orders to post office boxes. Shipping costs may be modified at any time without prior notice. Said change will be applicable from the moment the modification is included in these Conditions of Sale. In any case, those shipping costs that appear at the time of placing the order will be valid.

ONLINE EXCHANGES AND/OR RETURNS POLICY. RESPONSIBILITY

Right to withdraw from the purchase or changes

The Customer has the right to withdraw from the purchase and return the purchased product(s) and/or exchanges, without the need for justification, within a period of 14 days from the date of receipt. To do this, you must contact us within 14 days of receiving the shipment, send the product properly packaged and postage paid to THE CRAZY FIFTIES. In the event that the products that make up your confirmed order are delivered separately, on different dates, the date of receipt of the last product will apply for return purposes.

In the event that the customer returns all the products in their order within the first fourteen (14) calendar days from receipt of the last product, all payments received after the purchase will be refunded, including shipping costs (with the exception of the additional costs resulting from the customer's choice of a shipping method other than the least expensive ordinary delivery method offered).

To exercise the right of withdrawal, the client must notify their decision through the following channels:

By postal mail to: Partida Solaes 480, 13 – 12580 Benicarló
By email to: info@thecrazyfifties.es
By phone calling: 655 910 930
Through this online form

"For the attention of:

THE CRAZY FIFTIES

Departure Solaes 480, 13

12580 – Benicarló

Tfn. 655 910 930

info@thecrazyfifties.es.

Dear Sirs:

I/we hereby inform you that I/we withdraw from my/our contract for [purchase of the good/] acquired from you, according to the following detail:

– [Order no. XXXXXXX dated DD.MM.YY / and received on DD.MM.YY (1)]

– [Name of the User(s) or Consumer(s)]

– [Address of the User(s) or Consumer(s)]

– [Contact Information – e-mail, telephone]

[Signature of the User(s) or Consumer(s)] (Only if this form is presented in

paper)

Place and date."

In any case, the return of the products will be made as established in the following sections within a period not exceeding the aforementioned 14 calendar days.

Conditions for changes and/or returns

To accept a return, both the product and the packaging must be in perfect condition and with all the original contents. A copy of the invoice and authorization from THE CRAZY FIFTIES must also be included in the shipment.

THE CRAZY FIFTIES will not be able to accept exchanges or returns of used or damaged products (as long as it is not a quality or manufacturing defect).

Personalized or made-to-order items cannot be exchanged or returned.

The exchange of one model for a different one will not be accepted. To exchange a product for a different one, the customer must return it and make a new purchase.

Conditions for changes and/or returns of personalized products

Given that part of KARLA NATALIA CORTÉS OVALLE's products are personalized, we want to dedicate a specific section of our General Contract Conditions to this type of items. In compliance with article 45 of Law 7/1996 of January 15 on Retail Trade, there will be no right of return in the case of those goods manufactured according to the client's specifications or that have been clearly made to measure. There will also be no right of return in the event that the damage is due to misuse.

Returns that arise from an error for which KARLA NATALIA CORTÉS OVALLE is responsible or from any product defect are excluded from this jurisdiction. In such case, our company undertakes to exchange the defective product for another identical one in the shortest possible time. You will also be responsible for the return and shipping costs. In the event that the change cannot be made, the amount will be refunded.

In the event of a defective product due to poor management by KARLA NATALIA CORTÉS OVALLE, we will proceed, as appropriate, to repair, replace, reduce the price or terminate the contract, procedures that will be free of charge for the consumer and user.

If it is a change due to an error in the choice of size or color or in any of the product options, an error for which the purchasing user is responsible, he or she will be responsible for the shipping costs back to our office.

Personalized products are manufactured with the image and/or text sent by the user, in the same position, quality, resolution and measurements. The user is responsible for ensuring that the image or text sent when placing the order has adequate requirements for correct manufacturing. For questions about minimum requirements, contact us at email info@thecrazyfifties.es or phone 655 910 930.

KARLA NATALIA CORTÉS OVALLE will not assume any responsibility for differences in color or resolution between the original image and that of the supplied product, caused by poor quality.

defective from the original image file.

Refunds

Once the product(s) have been received, THE CRAZY FIFTIES will verify their good condition and, if an exchange has been requested, will proceed to send the required product or, if a return has been requested, will proceed to refund the amount in the same method of payment. payment used in the purchase.

Once the status of the returned products has been verified, the customer will be informed via email. The refund will be made within a period of fourteen (14) calendar days from when THE CRAZY FIFTIES has been informed of the decision to withdraw. However, THE CRAZY FIFTIES may withhold the refund until the goods have been received or until the customer has presented proof of their return, depending on which condition is met first.

Reimbursement of shipping costs will be made after the products are received. To pay for orders paid by bank transfer, the customer must provide THE CRAZY FIFTIES with an IBAN code so that the corresponding amount can be paid. The IBAN code must belong to a bank in the country to which the order is sent.

Return of erroneous or defective products

In the event that THE CRAZY FIFTIES has mistakenly sent a product different from the one requested, that the quality of the product sent is not adequate or that the product does not comply with what is stipulated in the contract, THE CRAZY FIFTIES, once the error or defect, will fully refund the amount of the returned product and the shipping costs incurred as well as any other costs that the customer would have incurred to return the defective product.

In the event that an erroneous or defective order is returned by ordinary mail, THE CRAZY FIFTIES will make the corresponding payment for return transportation as long as the customer includes in the package proof of the expenses incurred for such return.

GUARANTEE

To clients who make their purchases as consumers, THE CRAZY FIFTIES offers guarantees on the products marketed through the Website, in accordance with Royal Legislative Decree 1/2007, of November 16, which approves the text recast of the General Law for the Defense of Consumers and Users and other complementary laws (hereinafter, "TRLGDCU").

Unless proven otherwise, it will be presumed that any lack of conformity that appears in the three (3) years following the delivery of the product already existed when the product was delivered.

In this sense, if any of the products do not comply with the contract, the client must inform THE CRAZY FIFTIES through any of the means of communication provided for in these conditions.

TRANSFER AND WAIVER OF RIGHTS

The client may not transmit, assign or transfer a contract or any of the rights or obligations derived from it without having previously obtained the written consent of THE CRAZY FIFTIES.

No waiver by THE CRAZY FIFTIES of a specific right of action arising from this contract will constitute a waiver of other rights or actions unless expressly communicated in writing.

In accordance with the legislation that regulates the ownership of intellectual and similar rights, this Site and all its elements, brands, designs, photographs, texts, illustrations, logos, sequences animated or not, sound or not, graphics, etc., as well as its compilation are the exclusive property of the Seller, who grants no license or right other than to consult the Site.

The use, reproduction, duplication, copying, sale, resale, accessibility, modification or any other exploitation, in whole or in part, of the Site, its content or marks for any purpose is prohibited. , except with prior written authorization from the Seller

Any other use will constitute falsification and punishable according to Intellectual Property, unless prior written authorization from the BRAND.

PERSONAL DATA PROTECTION

In accordance with the regulations on the protection of personal data, it is indicated that the personal data collected for the processing of the order will be used exclusively for its management.

When carrying out the same, you will have the possibility of accepting that your data be incorporated into the Register of the Brand Processing Activity in order to facilitate the placing of future orders, the management of clients and/or suppliers, advertising and prospecting. commercial.

Referring exclusively to the treatment or processing of data for conventional prospecting and other forms of marketing or advertising, which includes direct marketing or direct marketing. According to Considering 47 of Regulation (EU) No. 2016/679, General Data Protection, legitimate interest could occur "when there is a relevant and appropriate relationship between the interested party and the person responsible, such as in situations in which the interested party is a client or is at the service of the person in charge", as is precisely the case in the case at hand. It adds, recital 47 of the GDPR, that "The processing of personal data for direct marketing purposes can be considered carried out out of legitimate interest."

The bank details of the process are saved in a database designed for this purpose and will not be kept, only while the purchase is made, the payment is made and until the withdrawal period has elapsed.

RIGHT TO MODIFY THESE TERMS

THE CRAZY FIFTIES may modify these conditions at any time without, in any case, their retroactive application.

APPLICABLE LAW AND JURISDICTION

These conditions will be governed by Spanish Law. Any controversy arising from the interpretation and/or execution of these, the parties submit, at their free choice, to the jurisdiction that the current rules of private international law designate as competent.

CONTACT

For any type of doubt, query, suggestion or claim, you can contact

THE CRAZY FIFTIES through the following communication channels:

By postal mail to: Partida Solaes 480, 13 – 12580 Benicarló
By email to: info@thecrazyfifties.es
By phone calling: 655910930

We inform you that the European Commission provides an online dispute resolution platform that is available at the following link: http://ec.europa.eu/consumers/odr/. Consumers may submit their claims through the aforementioned online dispute resolution platform.

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